Guides

Guides for the person holding the letter

Written by the lawyers who answer the phone, in the order a worried neighbor or a volunteer treasurer needs them.

For homeowners
The first week after a violation letter
What to read, what to photograph and what to put in a two-line reply, before anyone mentions a fine.
Verity Dalrymple5 min read
For boards
Write the payment plan before the lien
A board's step-by-step for turning a late account into a signed plan, and when a lien becomes the honest next step.
Hiram Aldridge6 min read

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